Returns & Exchanges
At Slick Gorilla, we want you to be fully satisfied with your hair styling products, which is why we offer a 30-day return policy for unused and unopened items. If our products don't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring the product seals are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label or use a tracked courier service to send the products back to our distribution center.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing